Terms & Conditions

 INTRODUCTION

This website is operated by Rong Roop (www.rongroop.com/). The terms “We”, “Us” and “Our” are used to refer to only Rong Roop offers all information, tools, and services which are used or concern Rong Roop carrying out of business, and are publicly available on the website. The user shall be deemed to have accepted all the terms, conditions, policies and notices officially stated, as they continue to use the website and its services. You utilize the website and participate in our “Services” by visiting our website and/or making a purchase from us. Following the such engagement, the user will be deemed to have accepted the following terms and conditions (also referred to as “Terms of Service,” “Terms of Use,” or “Terms”), as well as any other terms and conditions, privacy policies, and other policies that are mentioned herein or that are accessible via hyperlink. All website users, including but not limited to browsers, vendors, customers, merchants, affiliates, and/or content producers, are subject to these Terms of Service. Before using our website or services, please carefully read our terms of service. You agree to be bound by these Terms of Service by accessing or using any element of the website. You are not permitted to use any of the services or visit the website if you do not agree to all of the terms of this agreement. The terms of service that are now in effect shall also apply to any new features, services, or tools that are added. On this page, you can always review the most recent version of the terms of service. By publishing updates and/or changes to our website, we retain the right to amend, modify, or replace any portion of these Terms & Conditions at any time. Therefore, please visit this page frequently for updates to stay current on the Terms. Your continued use of, or access to the website, following the posting of any changes constitutes acceptance of those changes.

GENERAL CONDITIONS

By accepting these Terms of Service, you warrant that you are at least the age of majority in the district, state, or country in which you now reside, or that you have granted us permission to let any of your minor dependents to use this website. You are not allowed to use our products for any improper or prohibited purposes, and you are not allowed to break local laws by using the Service (including but not limited to copyright laws). You must not distribute any worms, viruses, or other disruptive code. Your Services will be immediately terminated if any of the Terms are broken or violated. We hold the right to decline service to anyone at any time and for any reason.You understand that your content (not including credit card information), may be transferred unencrypted and may involve the following:

(a) transmissions over various networks; and

(b) changes to conform and adapt to the technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use the Service, or access the Service on the website through which the service is provided, without taking prior approval/permission by us.

AVAILABILITY AND PRICING

All items’ availability and prices are based on availability. If the product(s) and/or services you have ordered are not readily available, Rong Roop will notify you as soon as possible via the website, online, real-time stock report, or other forms of contact. If not, Customer Care will present the same alternatives. You guarantee that you realize that because of the nature of the business, availability may vary even after an order has been placed if you visit Rang Bangladesh or buy anything from them. Customer Care will provide substitutes or the choice to completely cancel your order if the product is no longer available.

While every attempt is taken to ensure the accuracy of the prices published on Rong Roop, they are not guaranteed to be accurate. All prices are subject to change without prior notice. Before shipping the purchase, we will let you know if the pricing is different in any way from what is shown, and you can choose whether to proceed with the transaction or not. We retain the right to change or stop providing any Service (or any component or content thereof) at any time and without prior notice. Any time the Service is modified, its pricing is changed, it is suspended, or it is discontinued, we are not responsible to any customers or to any third parties.

STYLES

Products are available exclusively online through Rang Bangladesh or at our showroom all over Bangladesh. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Replacement Policy.

Rong Roop has done all within its power to accurately represent the product in both its original color and model. However, variations in the product’s color or size may occur as a result of your device’s display settings, technical problems, and display discrepancies. As a result, Rang Bangladesh cannot promise that the actual product will exactly like the display image. Your only option if a Rong Roop product is not what you ordered is to return it unused and in accordance with our Return and Replacement Policy’s requirements.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer, at any time. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion of us. We reserve the right to discontinue any product at any time.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

Any order you place with us may be rejected by us at our discretion. We reserve the right to restrict or revoke the quantities purchased per person or per order. These limitations may apply to orders made using the same credit card, the same billing address, the same shipping address, or orders made by or under the same customer account. We may try to contact you via the phone number or email you supplied at the time the order was placed if we need to amend or cancel an order. Orders that appear to have been placed by dealers, resellers, or distributors, in our sole discretion, may be restricted or prohibited.

As a user of our website or a customer, you consent to updating your account information to keep it current, comprehensive, and correct. In order for us to execute your transactions and get in touch with you as necessary, you also consent to immediately updating your account and other information, including your email address, credit card numbers, and expiration dates.

Each user account must be created using the same unique registered email address and cell phone number of the user. The same information cannot be used to create multiple accounts. In this situation, the user is not permitted to take advantage of any promotions, special offers, discount coupons, or gift coupons during campaigns or other sporadic sales more than once.

DISCOUNTS & ALLOWANCES

The base price of goods or services is decreased through discounts, incentives, promotional campaigns, and allowances (such as coupon codes, promo codes, gift card codes, adjustment codes, app discounts, sporadic offers, sign-up offers, etc.). After use for a successful order from Rong Roop, the amount of the discount coupon or gift card will not be returned on returns or exchanges. The policy prohibits users from using the discounts or offers more than once if they have numerous accounts under the same cell phone number or email address. The terms and conditions are stated on the website, however, promotional SMS may simply include the offer’s core material. Without prior notice, Rong Roop reserves the right to alter any discounts or promotional allowances. The customer is entitled to comply accordingly. Customers cannot avail of multiple discount offers in a single order.

LICENSE TO ACCESS THE SITE

By using the Site, you must be at least 13 years old or be under the supervision of a parent or legal guardian in order to confirm that you are able to enter into legally binding agreements. In accordance with the terms and conditions outlined below, we hereby give you a non-transferable, revocable, and non-exclusive license to access and use the Site solely for your own personal shopping for goods and services that are advertised for sale on the Site. Except as expressly authorized in advance by us, commercial use or usage on behalf of any third party is prohibited. If you are registering on behalf of a business entity, you guarantee that you are able to bind that entity to this User Agreement and that both you and the business entity will abide by all regulations governing online trading and e-commerce. No individual or business organization may register on the Site more than once. The license granted in this clause may be terminated immediately and without prior notice for any violation of these Terms and Conditions.

Content provided on this Site is solely for informational purposes. In some cases, Product representations including price, available stock, features, add-ons, and any other details as expressed on this Site are the responsibility of the vendors displaying them and are not guaranteed as completely accurate by us. Submissions and opinions made on this website are those of the person(s) who posted them and may not represent our views.

We now offer you a limited license to access and make personal use of this Site. However, you are not permitted to download (other than for page caches) or change the Site in any way. This license forbids the following actions: selling or otherwise transferring this Site or its contents; collecting and using any product listings, descriptions, or prices; altering this Site or its contents; downloading or copying account information for the benefit of another seller; and using data mining, robots, or other tools for similar information gathering and extraction.

This Site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed, or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.

Without our express written authorization, you may not frame or utilize framing methods to enclose any trademark, logo, or other private information, including images, text, page layout, or forms. Without our prior written approval, as appropriate, you are not permitted to utilize any meta tags or other language that contains our name or brand. Without prior warning, we revoke any permission or license we may have given you to access the Site in the event of any unlawful use. Without our prior written consent, where appropriate, you may not use our logo, any proprietary graphics, or trademark as part of an external connection for business or other reasons.

You agree and undertake not to:

·         Perform restricted activities listed within this section; undertaking these activities will result in the immediate cancellation of your account, services, reviews, orders, or any existing incomplete transaction with us and in severe cases may also result in legal action.

·         Refusal to comply with the Terms and Conditions described herein or any other guidelines and policies related to the use of the Site as available on the Site at all times.

·         Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity.

·         Use the Site for illegal purposes.

·         Attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Platform or Services.

·         Interfere with another’s utilization and enjoyment of the Site;

·         Post, promote, or transmit through the Site any prohibited materials as deemed illegal by The People’s Republic of Bangladesh.

·         Use or upload in any way any software or materials that contain, or you have reason to suspect contain, viruses, damaging elements, malicious code, or harmful components that could corrupt or damage another customer’s computer or mobile device or the Site, and use the Site in a manner inconsistent with any applicable Internet standards or the acceptable use policies of any connected computer networks.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Visit our website to learn more about our Privacy Policy.

OUR WEBSITE/SOFTWARE

Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Site (the “Software”).

You may only use the Software to the extent necessary to use and benefit from our services in accordance with the Terms and Conditions and any other applicable terms that may be found on the Site. You cannot combine any part of the software with your own programs, sell, rent, lease, lend, loan, distribute, or sublicense the software, or in any other way assign any rights to the software, in whole or in part. You also cannot transfer the software for use with another service. The Software may not be used for any unlawful activity. Your permission to use the Software and our services may both be revoked at any time. If you violate any of the terms and conditions stated here or elsewhere on the Site, your license to use the Software will be instantly terminated without further notice from us. In the event of a dispute between these Conditions and Conditions and other third-party terms contained within the Site or distributed as such and clearly mentioned in accompanying paperwork, such additional third-party terms shall control. The laws of Bangladesh, including but not limited to any other relevant copyright laws, protect all software utilized in any of our services as being the property of us, our affiliates, or the software providers to those affiliates.

You might also be using the services of one or more third parties when you use the Site, such as a wireless carrier or a provider of a mobile platform. The separate policies, terms of use, and fees of these third parties may apply to your use of these third-party services.

You are not permitted to copy, modify, reverse engineer, decompile, or otherwise tamper with our software, in whole or in part, or to make any derivative works from or of the Software, and you agree not to encourage, help, or authorize anyone else to do so.

We may provide automatic or manual upgrades to the Software at any time and without prior notification to you in order to maintain it current. 

THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include wholly or partly, materials from third parties only for the purpose of providing you with better service.

You might be taken to third-party websites through links on our website that are not connected to us. We do not guarantee any liability for third-party materials, website content, services, or any other materials from third parties, nor are we in charge of reviewing or analyzing their accuracy or content.

Any loss or damages resulting from the acquisition or use of products, services, resources, content, or any other transactions made in conjunction with any third-party websites are not our responsibility. Before entering into any transaction, please carefully research the third party’s policies and practices to make sure you are familiar with them. Any issues, claims, worries, or inquiries regarding goods or services provided by third parties must be addressed to them. 

ERRORS, INACCURACIES, AND OMISSIONS

Periodically, the material on our website or in some Services may contain clerical or other mistakes, inaccuracies, or omissions that may pertain to product descriptions, pricing, special offers, promotions, shipping costs, and availability. Anytime without prior notice, we retain the right to change or update information, cancel orders, and/or correct any mistakes, inaccuracies, or omissions in any part of our website or on any connected website (including after you have submitted your order or concern).

Except as required by law, we make no commitment to update, revise, or clarify any information on this website or any websites that are associated to it, including without limitation pricing information.

No specified update or refresh date applied in the Service or, on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

ORDER CANCELLATION

Customers may get genuine, high-quality products from Rang Bangladesh. As a result, after receiving the orders, Rang Bangladesh always performs Quality Control checks. Rong Roop has the right to cancel any order placed by a client if our Quality Control inspections reveal any issues with the ordered product’s quality. We want to provide our customers with the greatest online shopping experience possible.

The right to cancel any order is also reserved by Rong Roop in the event that the ordered item is unavailable or out-of-stock owing to unavoidable inventory management issues, website administration issues, vendor stock update issues, or any other unforeseen reason.

PROHIBITED USES

In addition to other prohibitions, as set forth in the Terms of Service, you are prohibited from using the website or its contents:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial, or national regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

AFFORDABILITY, ORDER PROCESSING, AND PRICE

All prices are given on the site in Bangladeshi Taka (BDT), inclusive of all taxes and VAT. The most recent price listed on an item’s product detail page will always be reflected for that item in your shopping cart. Please be aware that this price can be different from the one displayed when you first added the item to your cart. The price displayed at the time is not reserved when you add an item to your cart. Additionally, a product’s price could go down between the time you add it to your cart and when you actually buy it.

Although we make every effort to give our users the most accurate pricing information possible on the Site, mistakes can nevertheless happen, such as when an item’s price is incorrectly posted there. Therefore, we have the right to reject or revoke any order. In the case that an item is mispriced, we reserve the right to either get in touch with you to get instructions or to cancel your order and let you know about it. Regardless of whether the order has been confirmed and your prepayment has been handled, we reserve the right to refuse or cancel any such orders. Our return rules will be in effect if such a cancellation affects your prepaid order.

On each product information page as well as elsewhere on the site, we provide availability details for products that are mentioned. We cannot be more detailed about availability than what is stated on that page or elsewhere on the Site. The dispatch estimates are simply that—estimates. They should not be taken as assured shipment times because they are not. If any of the products you ordered turn out to be out of stock as we process your order, you will be notified by email or text message.

Please be aware that occasionally orders cannot be processed for a number of reasons. Any order may be rejected or canceled by the Site at any time, for any reason. You may be asked to provide additional verification or information, including but not limited to phone number and address before we accept the order.

In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. The absence of an answer following such an inquiry will automatically cause the cancellation of the order within a reasonable timeline. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of banking instruments or other reasons without prior notice or any subsequent legal liability.

DECEPTION AND SECURITY

You guarantee to Rang Bangladesh that you are the rightful owner of the voucher and that you are using it in good faith when you use one of their coupons. You may be breaking the law if you use the voucher to get discounts to which you are not entitled by redeeming it, attempting to do so, or encouraging others to do so.

 You agree that you will have no claim against us in regard to any rejection or cancellation if we have a reasonable suspicion that any voucher is being used unlawfully or illegally. We reserve the right to reject or cancel any voucher or order. Rong Roop has the right to take whatever additional measures it considers necessary in such situations.

LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES

Your use of our service will not be uninterrupted, timely, secure, or error-free, and we do not promise, represent, or warrant that it will be. We can not guarantee that using the service will produce accurate or trustworthy results that are guaranteed to be error-free. Users must be aware that occasionally, we may suspend the service for an undetermined amount of time or terminate it at any moment, without prior notice to you, depending on the situation.

You clearly acknowledge that the service is used at your own risk, whether you can use it or not. Except where expressly stated by us, the service and all products and services delivered to you through the service are provided “as is” and “as available” for your use, free from any express or implied representation, warranty, or condition, including without limitation any implied warranty or condition of merchantability, merchantable quality, fitness for a particular purpose, durability, title, or non-infringement.

In no case shall Rong Roop, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, vendors, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

However, Rong Roop will not be held responsible for offering servicing facilities if the product is used in a way that causes harm, loss, or damage, whether directly or indirectly, provided that the harm, loss, or damage is neither covered nor supported by the terms of the accompanying warranty.

INDEMNIFICATION

You acknowledge that your use of the website and its services constitutes your agreement to indemnify, defend, and hold harmless Rang Bangladesh and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, vendors, interns, and employees from any liability, loss, claim, or expense (including reasonable attorneys’ fees) incurred as a result of any violation of these Terms of Service or the documents they incorporate by reference. 

SEVERABILITY

The unenforceable portion of any provision of these Terms of Service shall be deemed to be severed from these Terms of Service, and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law. If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. Unless and until terminated by either you or us, these Terms of Service are in force. By telling us that you no longer wish to use our Services or by stopping your usage of our website, you may terminate these Terms of Service at any time.

We may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Additionally, we may do so by denying you access to our Services if, in our sole discretion, you fail to comply with any term or provision of these Terms of Service (or any part thereof as may be deemed fit).

Any right or provision of these Terms of Service that we do not execute or enforce in accordance with them does not constitute a waiver of those rights or provisions. Any discrepancies in how these Terms of Service should be read should not be used against the party who drafted them.

All prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us are superseded by these Terms of Service and any policies or operating guidelines posted by us on this website or with respect to The Service, which governs your use of the Service (including, but not limited to, any prior versions of the Terms of Service).

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall The applicable laws governing e-commerce in Bangladesh, as well as the Directorate of National Consumers’ Right Protection and Ministry of Commerce Guidelines, shall govern these Terms of Service and any other agreements whereby we supply you Services. A Bangladeshi court with appropriate jurisdiction must hear any and all actionable legal claims or proceedings originating from or related to this website. 

CHANGES TO TERMS OF SERVICE

On this page, you can always review the most recent version of the terms of service.

By publishing updates and changes to our website, we retain the right to amend, modify, or replace any portion of these Terms of Service at any time. It is your duty to often check our website for updates. Any modifications to these Terms of Service that are posted after you first use our website or use the Service indicate your acceptance of those modifications.

CONTACT INFORMATION

For more information regarding the Terms of Service or if you have any queries or concerns you can Contact Us at our website for any questions about the Terms of Service should be sent to us at rongroop@gmail.com or our registered address.