Return Policy Page

Refund policy


***Rong Roop*** Is always committed to meeting customer satisfaction. If you are not happy with our products you can easily Exchange them by maintaining the following rules.
*** All exchanges will depend on the stock availability.

 1. You can exchange the product only once.

  • 2. Exchange is possible in every purchase within 7 days from the delivery date.
  • 3. Once the product is sold, a refund or quality issue return is not possible.
  • 4. For Cash on delivery: After receiving the product, our delivery team will wait for 10 minutes to let you try on the product. If you have any issue with the product you can contact our Customer Service Department and return the product instantly. After the delivery man comes from your area we can not provide an instant solution to return that parcel. **Note: Non-quality issues are not accepted for return.
  • 5. For out of Dhaka: after receiving the product you have to inform us as soon as possible and you will courier the product to us with your charge. After changing the product we will send it back to you without taking any charge.
  • 6. Exchange must be made in the same amount as the exchanged product value or more than the value. Lower-value product is not exchangeable with the product that the customers have purchased. Customer can add some other products to adjust the amount.
  • 7. The Product must be In Unused and Original Condition. Include everything from the Package You've Received Including Price Tags, Labels, Original Packing, and Accessories.
  • 8. We Will Conduct A Quality Check of The Item. If Exchange Is Invalid Then We Will let you know And Send the same item back to you.
  • 9. No Exchange/Return will be accepted on discounted/special offer items. 
  • 10. When you exchange the product you have to fill up an exchange form. This form you will get from our customer service team.
  • RONG ROOP Women’s wear Clothing Online in Bangladesh

    smarteshopbd.com offers dresses for women, such as salwar kamiz, kurti, saree, tops, pants, scarf, Jewelry, as well as unstitched textured pieces. At Rong Roop, you’ll discover the foremost recent and the finest collection online. It is Bangladesh’s most popular online store for women’s clothing, at the best possible cost.

    In Bangladesh, our women’s national clothing is the saree. In our house, the majority of women wear sarees. A few years ago, the saree was also the women’s institutional uniform. Women nowadays prefer salwar kameez to saree because salwar kameez is more comfortable to wear. Older and middle-aged ladies, on the other hand, prefer sarees to salwar kameez. Those who wear salwar kameez may also wear a saree when they have an event to attend. Working-class women prefer kurtas and tops to the traditional saree and salwar kameez because the former two are more current and stylish than the latter two. Women, on the other hand, frequently wear beautiful traditional sarees to wedding ceremonies. There are several types, such as Benarasi, Katan, Jamdani, Silk, and so on.

    Rong Roop premium dress department.

    Original Indian dresses, original Indian sarees, original branded gowns, deshi designer branded dresses, and unique lehenga collections are all available .Original Indian outfits are distinguished by their unique design and craftsmanship. These are both comfortable to wear and attractive to look at.

    Rong Roop Budget-Friendly Dresses

    Deshi boutique dresses, block batik screen print dresses, high quality replicas of Indian dresses, Pakistani lawn, and unstitched fabric piece collections are all available

    Muslimah Collection with Elegance

    Muslimah features a beautiful range of abayas, borkas, scarves, hijabs, and shrugs. Find new favorites in the world of women’s apparel.